FAQs

What is Soft Play?

Soft play utilizes soft foam structures and surfaces creating a safe and exciting area for crawlers to walkers to enjoy. While in soft play areas little ones are imagining, exploring, enhancing gross motor skills, and having a blast!

What ages are the set-ups for?

All packages are designed for children ages 4 and under. This is to assure safety for the children.

Are you licensed and insured?

Yes! We are a certified LLC business and have active general liability coverage. However, we do require that renters ensure responsible adults are present with children and equipment during rental period as well as follow defined rules of usage as outlined in the rental agreement.

How do I book a Wonderplay set-up?

Please fill out our inquiry form and we will get back with you promptly to confirm booking details. You have 48 hours to pay the deposit to save your date. Full package payment must be paid within one week of event, but can be paid sooner.

Which package should I reserve?

Always measure your event space to assure your requested package will fit. Also, choose a package size that accomodates your number of little guests.

Can packages be reserved for outdoor/public areas? What if the weather does not permit wonderplay?

Absolutely! Wonderplay staff will set up all equipment outdoors on a tarp. We do ask that area is cleared of any large debris, glass, etc. If venue is in a public area such as a park, booking must be made a minimum of 2 weeks prior to event to ensure proper permits and guidelines can be respected by us. We will not set up equipment if the weather forecasts rain, hail, snow, or strong winds. If the weather does not permit equipment set up, and equipment cannot be moved to another indoor area, we will offer a full credit for a future set up.

What if I need to cancel?

If cancellation is needed please contact us via email or phone ASAP. Cancellations 7 days or more prior to scheduled event will result in a full refund of deposit. Cancellations made less than 7 days prior will not receive a refund of deposit, though it can be put towards another rental booking.

Which payment methods do you accept?

We accept card through our invoice system or cash by mail or local meet-up.

 

Why Choose Wonderplay?

 
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The Fun Comes to You

We deliver the fun to your venue! Whether it be your back yard, living room, party venue, Wonderplay transforms every space into a magical playground! No more choosing between play and privacy. Your day, your way, your place.

Stress-free

Tots play & Parents relax. We deliver, set-up, and pick-up the play areas. Party can be set-up indoors and outdoors and moved due to weather. Also, you can expect for our rental service to be marked by professionalism and kindness through every step of the rental experience.

Cleanliness Prioritized

We understand keeping your baby healthy is a non-negotiable. That's why all of our equipment is cleaned from top to bottom with non-toxic, green, and antibacterial cleaner before your party!

Fits Every Event

Wonderplay set-ups are not only for a birthday parties! We understand little ones need space to explore, crawl, climb, and live to their fullest and it is our joy to provide just that. With Wonderplay, you can provide entertainment for your littles and peace for their parents.

Throw a toddler party without the stress.

Are you tired of worrying about where in the world your toddler ran off to at the party and what they are getting into? Or the opposite, enduring cries of boredom and leg pulling? And what about renting an oversized inflatable dependant on the weather? Or going to a crowded loud play place? There is finally an alternative solution.  We deliver soft play areas designed to keep your child safe and entertained for hours so that the parents can relax, the littles can play, and everyone can have a GOOD TIME!